8, v.1The body senses of the nursing students in the sociopoetic learning about the non - verbal comunication of the client in preoperative receptionNursing consultation: a nurse/client communication process in the construction of citizenship author indexsubject indexsearch form
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Brazilian Nursing Communication Symposium


SOARES, Narciso Vieira and LUNARDI, Valéria Lerch. Communication, the information as a possibility for reducing the asymmetry between the health professional and the client. In Proceedings of the 8. Brazilian Nursing Communication Symposium, 2002, San Pablo (SP, Brazil) [online]. 2002 [cited 25 May 2024]. Available from: <http://www.proceedings.scielo.br/scielo.php?script=sci_arttext&pid=MSC0000000052002000100027&lng=en&nrm=iso> .

On the basis of the perception of paternalistic, authoritarian and vertical relations between health professionals and customers, we made a more thorough theoretical study about the ethics and client rights issues in day-by-day nursing, supported by authors who have been approaching these subjects from different angles. In this text, we specifically approach the importance of communication and the exchange of knowledge as an instrument for reducing the asymmetrical relations between the health professionals and the clients.

Keywords : communication; ethics; customer right.

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