Services
Brazilian Nursing Communication Symposium
SIBRACEN
Abstract
TREVIZAN, Maria Auxiliadora, SHINYASHIKI, Gilberto Tadeu and MENDES, Isabel Amélia Costa. About communication as a human competency in nursing leadership.. In: BRAZILIAN NURSING COMMUNICATION SYMPOSIUM, 8., 2002, São Paulo. Proceedings online... Escola de Enfermagem de Ribeirão Preto - USP, Available from: <http://www.proceedings.scielo.br/scielo.php?script=sci_arttext&pid=MSC0000000052002000200059&lng=en&nrm=abn>. Acess on: 29 Mar. 2024.
This essay reflects on the performance of the nurse as a manager or leader in the context of service rendering. The authoritarian management practiced by this professional is outlined and considerations are made about his understanding, feelings and resistance. This way, leadership is approached in consonance with contemporary organizational methods and resources, from the perspective of communication as a human competency.
Keywords : communication; leadership; management; nurse.