Serviços
Simpósio Brasileiro de Comunicação em Enfermagem
SIBRACEN
Resumo
TREVIZAN, Maria Auxiliadora, SHINYASHIKI, Gilberto Tadeu e MENDES, Isabel Amélia Costa. About communication as a human competency in nursing leadership. In Anais do 8. Simpósio Brasileiro de Comunicação em Enfermagem, 2002, San Pablo (SP, Brasil) [online]. 2002 [citado 05 Maio 2024]. Disponível em: <http://www.proceedings.scielo.br/scielo.php?script=sci_arttext&pid=MSC0000000052002000200059&lng=pt&nrm=iso> .
This essay reflects on the performance of the nurse as a manager or leader in the context of service rendering. The authoritarian management practiced by this professional is outlined and considerations are made about his understanding, feelings and resistance. This way, leadership is approached in consonance with contemporary organizational methods and resources, from the perspective of communication as a human competency.
Palavras-chave : communication; leadership; management; nurse.